
Senior Customer Experience Specialist
6 days ago
The key responsibilities of this position include tracking and managing customer experience through proactive communication via calls, surveys, and WhatsApp. The ideal candidate will work collaboratively across departments and projects to enhance the customer purchase and delivery experience.
- Develop a customer-first attitude, with a passion for solving customer problems, empathy, patience, and a passion for helping others.
- Utilize good problem-solving skills to effectively answer customer queries and understand their voice.
- Apply data management and churn insights from complex customer data to drive business growth.
Requirements & Qualifications:
- Pursuing a bachelors or masters degree from a reputable university.
- Proficiency in Excel, analytics, and web tools for consumer engagement.
- Excellent communication and interpersonal skills.
- Fluency in English is a must.
- Problem-solving abilities and attention to detail.
- Ability to work collaboratively and efficiently.
- Interest in FMCG and kids' nutrition will be an added advantage.
- Flexibility to work in shifts, including weekends and holidays as required.
-
Customer Experience Specialist
7 days ago
Davangere, Karnataka, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Customer Experience SpecialistAbout the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist.This is an excellent opportunity for someone who thrives in a dynamic environment, providing exceptional service to our customers.Key ResponsibilitiesHandle customer inquiries in a timely and...
-
Davangere, Karnataka, India beBeeSupport Full time ₹ 19,000 - ₹ 23,000Customer Support SpecialistWe are seeking a skilled professional to provide top-notch support to our clients.Respond to customer inquiries in a timely and professional mannerResolve issues efficiently and effectivelyProvide product information and recommendationsMain Responsibilities:The ideal candidate will have excellent communication and interpersonal...
-
Customer Experience Specialist
5 days ago
Davangere, Karnataka, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,00,000Deliver exceptional customer experiences as a Support Expert with our team.About the Role:You will be responsible for assisting customers with queries and resolving complaints via chat, calls, and email regarding app usage, account issues, payments, and services.Key Responsibilities:Respond promptly to customer inquiries and provide empathetic guidance and...
-
Customer Experience Manager
7 days ago
Davangere, Karnataka, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 1,90,00,000Job Title: Quality Assurance SpecialistElevate customer-facing excellence by designing and enforcing quality frameworks, leveraging deep CRM expertise to drive data-backed improvements.Key Responsibilities:Design a call quality monitoring framework for Sales, Marketing, and Support teams.Conduct regular call audits, score performance against SLAs, and...
-
Senior Customer Experience Manager
5 days ago
Davangere, Karnataka, India beBeeCustomer Full time ₹ 7,50,000 - ₹ 15,00,000About Us:We are dedicated to making high-quality education accessible and affordable worldwide. We collaborate with top-tier universities globally to create a unique model that combines state-of-the-art technology, innovative curricula, and hands-on instruction from senior faculty.This model has educated over 250,000 individuals across more than 80...
-
Customer Experience Ambassador
1 week ago
Davangere, Karnataka, India beBeeProfessionalism Full time US$ 40,000 - US$ 60,000Job OverviewAs a Senior International Customer Service Representative, you will be responsible for delivering exceptional customer support to clients through various communication channels. You will work independently with customers in Ontario, Canada, providing timely and professional assistance.Our ideal candidate is a quick-thinking problem solver with...
-
Customer Experience Specialist
1 week ago
Davangere, Karnataka, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000Ecomous accelerates direct-to-consumer brands across diverse markets.Key Objectives:Provide seamless customer experiences via proactive engagement, issue resolution, and feedback collection through multiple channels.We prioritize strong interpersonal skills, effective problem-solving abilities, and fluency in English and Hindi. If you possess these qualities...
-
Customer Support Specialist
7 days ago
Davangere, Karnataka, India beBeeSupport Full time ₹ 50,00,000 - ₹ 70,00,000Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Job Description:As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.You will handle customer inquiries, resolve issues, and provide accurate...
-
Senior Supply Chain Specialist
7 days ago
Davangere, Karnataka, India beBeeSupply Full time ₹ 10,00,000 - ₹ 16,00,000Senior Supply Chain SpecialistWe are a global leader at the forefront of Cloud, AI, and Digital technologies. Our consultative and design-thinking approach empowers societies worldwide, enhancing efficiency and productivity.Our Senior Supply Chain Specialists relate product functionality to business processes, offering expert advice to customers on meeting...
-
Senior Product Experience Specialist
3 days ago
Davangere, Karnataka, India beBeeDesigner Full time ₹ 18,00,000 - ₹ 25,00,000Job Description We are seeking a seasoned product designer to lead the end-to-end design experience for our integrated spend management tool. As a senior user experience designer, you will collaborate with cross-functional teams to drive product innovation and deliver high-quality designs that meet customer needs.Key responsibilities include:Developing a...