Customer Experience Ambassador

7 days ago

Davangere, Karnataka, India beBeeProfessionalism Full time US$ 40,000 - US$ 60,000
Job Overview

As a Senior International Customer Service Representative, you will be responsible for delivering exceptional customer support to clients through various communication channels. You will work independently with customers in Ontario, Canada, providing timely and professional assistance.

Our ideal candidate is a quick-thinking problem solver with excellent business communications skills in English language. They should be punctual, proud of their professionalism, and adept at multitasking and organization in a fast-paced environment.

The successful candidate will have:

  • Excellent business communications skills in English language for phone, chat, and email support.
  • A laptop/PC, headphone, smartphone, and reliable high-speed internet connection.
  • Proficiency in office tools and software like Microsoft Excel, Word, PDF, etc.

This role requires a flexible schedule, including weekends and US shift hours. The ideal candidate should be passionate about serving others and growing with a fun and fast-paced team.

Key Responsibilities

• Provide exceptional customer service and support to clients via phone, chat, and email.

• Work independently with customers in Ontario, Canada.

• Maintain accurate records of customer interactions.

• Collaborate with the team to achieve sales targets and improve customer satisfaction.

Requirements

• Excellent business communications skills in English language.

• Quick thinking and problem-solving skills.

• Punctuality and pride in professionalism.

• Ability to multitask and prioritize tasks effectively.

• Proficiency in office tools and software.

• Reliable high-speed internet connection.

Benefits

This role offers a unique opportunity to work from home with a flexible schedule. The successful candidate will have the chance to grow with a dynamic team and develop their skills in customer service and communication.

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