
Business Operations Manager
4 days ago
About the Role
A Business Operations Manager will oversee day-to-day operations, ensuring smooth functioning and high performance levels.
Responsibilities:- Timely management of cash and inventory.
- Inventory levels monitoring, stock reports analysis, and proper display maintenance.
- Staff attendance records update and company policies adherence.
Customer Service is Key
- Maintaining high customer satisfaction by resolving queries and complaints promptly.
- Training staff to deliver excellent customer service, resulting in increased customer loyalty and retention.
Sales and Marketing Strategies
- Driving sales initiatives to achieve targets and maximise revenue through effective marketing strategies and promotional activities.
- Planning and executing events to drive sales and increase market share.
- Building relationships with existing customers through regular communication, feedback collection, and personalised interactions.
Team Management
- Leading a team to achieve high performance and productivity levels.
- Recruiting, training, and supervising staff to ensure they have necessary skills and knowledge.
Financial Planning
- Managing expenses while maximising profitability through careful financial planning and analysis.
Safety and Security Measures
- Ensuring compliance with relevant regulations and company policies regarding safety, security, and legal requirements.
- Maintaining a safe and secure environment for staff and customers.
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