Operational Lead

1 week ago


Nagpur, Maharashtra, India beBeeProgramManager Full time ₹ 10,00,000 - ₹ 15,00,000
">Program Manager

We are seeking an experienced Program Manager to oversee the execution of EdTech programs from onboarding to successful completion. The ideal candidate will have a proven track record of managing students, mentors, and operational processes.

Key Responsibilities:

  • Run student batches end-to-end — from onboarding to successful completion.
  • Ensure classes, timelines, and outcomes stay on track.
  • Serve as the primary liaison between students, mentors, and our team.
  • Monitor student engagement, progress, and intervene when necessary.
  • Support mentors in delivering smooth, high-quality sessions.
  • Develop and improve post-sales processes for a seamless student journey.
  • Track key metrics (attendance, completion %, feedback, NPS, etc.).
  • Analyze data to identify gaps and implement improvements every cycle.
  • Collaborate with sales, content, and product teams to enhance overall experience.
  • Proactively address issues (dropouts, delays) and resolve them promptly.

Requirements:

  • Mandatory: Prior experience in EdTech program management (managing students, mentors, and operational processes).
  • Strong track record of solving operational challenges with structured solutions.
  • Excellent communication and stakeholder management skills.
  • Comfort with data and reporting tools; ability to translate insights into actions.
  • Highly organized, proactive, and able to drive accountability across teams.

Why Join Us?

  • Play a key role in scaling impactful learning programs.
  • Work closely with passionate mentors and motivated students.
  • Be part of a fast-growing EdTech company with a mission-driven culture.


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