Strategic Customer Retention Specialist

4 days ago


Malappuram, Kerala, India beBeeCustomer Full time ₹ 15,41,000 - ₹ 25,17,000
Customer Relationship Manager Role

The ideal candidate will develop and implement customer relationship strategies to foster loyalty and retention.

Key responsibilities include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.

  • Analytical Skills: Strong analytical skills for data analysis and insights.
  • Communication Skills: Excellent communication skills for effective customer interaction and team collaboration.
  • Experience: Experience in sales and market segmentation.

The successful candidate will be responsible for driving continuous improvement and working closely with project management.

For this role, we are looking for individuals with a Bachelor's degree in Business Administration, Marketing or related field.

This is a full-time, on-site role located in Gurugram.



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