Senior Client Engagement Manager
1 day ago
Job Overview
SBL Knowledge Services is seeking an experienced professional to fill the role of Senior Client Engagement Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded.
Salary: $80,000 - $110,000 per year
Job Description:
We are looking for a highly skilled and motivated individual who can take on the challenges of client relationship management. The ideal candidate will have a proven track record in customer service, account management, or a related field.
Key Responsibilities:
- Develop and implement client engagement strategies to drive growth and retention
- Build and maintain strong relationships with clients through regular communication and issue resolution
- Collaborate with internal teams to ensure seamless delivery of services
- Stay up-to-date on market trends and competitor activity to provide informed guidance to clients
- Maintain accurate records of client interactions and feedback in CRM systems
Requirements:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
- Minimum 2 years of experience in client relations, customer service, or account management
- Strong verbal and written communication skills
- Excellent problem-solving and conflict-resolution abilities
- Proficiency in using CRM software and Microsoft Office Suite
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and results-driven individual with a passion for client relationships, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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