
Cash Flow Manager
3 days ago
Genpact is a leader in leveraging digital technologies, like AI and automation, to drive transformational outcomes for its clients.
This role offers an exciting opportunity to be at the forefront of change, shaping the future of work and delivering business value for global enterprises. We are looking for an Order to Cash professional with a deep understanding of the entire process, including different invoice types (manual, consolidated, and automated).
The ideal candidate will have meaningful experience in order-to-cash operations, with expertise in validating purchase orders, interacting with clients, managing collections and dispute resolution, and leading conference calls. They should also possess excellent communication and interpersonal skills, as well as proficiency in MS Office applications, particularly MS Excel.
Responsibilities:
- Validate purchase orders and bill orders
- Interact with clients to gather feedback and support their needs
- Manage order-to-cash related collections and disputes
- Interact with end customers via phone and email to collect overdue amounts
- Meet monthly, quarterly, and yearly collection targets
- Develop relationships with customer financial managers through regular emails, faxes, and conference calls
- Participate in governance meetings at the country or regional level and collaborate closely with the team to achieve deliverables and motivate team members
- Identify opportunities for process improvement and implement Lean and Six Sigma projects
For this role, we are looking for candidates with the following qualifications:
- Bachelor's degree in commerce (MBA in finance is preferred)
- Significant experience in order-to-cash operations
- Excellent written and verbal communication skills
- Proficiency in MS Office applications, especially MS Excel
Why join us?
As a leader in the industry, Genpact offers a dynamic work environment that values respect and integrity, customer focus, and innovation. Our teams are dedicated to delivering exceptional results and creating lasting value for our clients. If you thrive in a fast-paced, tech-driven environment and are passionate about solving real-world problems, this could be your dream job.
Join us on our journey to shape the future of work and make a meaningful impact in the lives of our clients and employees.
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