
Cash Operations Specialist
19 hours ago
We are seeking a highly motivated Process Associate to join our team. As a Process Associate, you will be responsible for performing day-to-day operations while maintaining Service Level Agreements (SLAs).
">Responsibilities include:
">- ">
- Making collection calls to customers and emailing/faxing invoices or obtaining hard copies as per their requests.">
- Identifying and rectifying unidentified cash and managing the end-to-end process of Cash Applications.">
- Processing cash application functions to invoices at assigned sites, ensuring timely, accurate, and confidential completion of Daily Receipt Reconciliation (DRR).">
- FOLLOWING up on customer/internal disputes, customer questions, and working between departments to get a resolution.">
- Reconciling orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.">
To be successful in this role, you should have:
">Minimum qualifications:
">- ">
- Graduate in Commerce (B.Com)">
- Freshers are eligible">
- Strong English language skills (verbal and written)">
Meaningful Experience: Preferred Qualifications
">Strong interpersonal skills (verbal and written) and significant experience in Accounts Receivable/Order to Cash.
">Why Choose Us?At Genpact, we offer a unique opportunity to be part of a dynamic work environment that values respect and integrity, customer focus, and innovation. We are committed to creating a culture that fosters growth, learning, and development. Join us and take your career to new heights
-
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