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US Client Support Specialist
3 weeks ago
Job Title: Voice Process Associate
We are seeking skilled and results-driven professionals to support our US-based clients.
- Handle inbound and outbound customer calls from US clients.
- Resolve queries related to products, services, billing, or technical issues.
- Maintain accurate records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and efficient service.
- Adhere to process workflows, scripts, and quality standards.
The ideal candidate should have excellent verbal communication skills in English and a proven track record in international voice processes.
Key Responsibilities:
Customer Service ExpertiseGain valuable experience handling diverse customer queries while providing top-notch service and ensuring seamless resolution of issues.
Responsibilities:
