
Relationship Building Coordinator
1 week ago
The ideal candidate will be a polished, customer-centric individual who can provide exceptional service and create lasting relationships with our clients.
Key Responsibilities:- Provide warm welcomes and receive prospective clients, ensuring they feel valued and comfortable throughout their experience.
- Host site/property visits, guaranteeing a luxury standard of service is consistently delivered.
- Offer basic project information and redirect client inquiries to the relevant sales team.
- Collaborate with sales, administration, and hospitality teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
- Maintain elegant reception/hosting areas, ensuring all customer-facing spaces meet high standards.
- Ensure accurate client records are maintained and appointments are well managed.
- Handle client requests with professionalism, discretion, and a service-first mindset.
- Support the organisation and coordination of customer engagement events, property showcases, and high-profile client visits.
- Collect initial feedback from clients and share insights with relevant teams.
- Bachelor's degree from an accredited institution.
- At least 1 year of experience in a customer-facing role.
- Strong communication and interpersonal skills, accompanied by a polished appearance and demeanour.
- Excellent hosting, presentation, and customer service skills.
- Ability to multitask, stay organised, and work effectively under pressure.
- Fluency in English.
- A warm, approachable personality with a service-driven attitude.
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