
Building Connections Executive
2 weeks ago
Platform Success Manager
About Us:Our company is a growing platform that helps parents find and book high-quality after-school activities, classes, and workshops for their children.
Our Mission:We're building a team of driven professionals who can help us strengthen our connections with schools and parents through outreach and customer support.
Your Responsibilities:- Establish and maintain strong relationships with schools and activity providers in the local area
- Communicate effectively with schools to onboard them onto our platform and gather information about their classes
- Verify class schedules, fees, and other details through phone calls and WhatsApp
- Engage with parents who have submitted inquiries to provide support and feedback
- Manage basic reports of your outreach and feedback activities
- Excellent spoken communication skills in English and Hindi
- Friendly, empathetic, and confident over phone and WhatsApp
- Able to follow processes, use templates, and update records
- Self-motivated and able to work independently
- Comfortable using spreadsheets, email, and web-based tools
- Comprehensive training and development opportunities
- Be part of a mission-driven team making a positive impact on parents and schools
- Opportunities for growth into roles like Category Manager, Partnerships, or Content Operations
- Work on tech-driven operations and utilize world-class tools and software
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