Account Retention Specialist
1 day ago
We are seeking a full-time Account Retention Specialist to join our team.
About the Role:
Codingal is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.
We want you to be part of this mission to provide coding education to every K-12 student and prepare them for the future.
Key Responsibilities:- Maintain relationships with existing customers through regular communication.
- Engage and preserve the existing customers and cultivate profitable relationships.
- Ensure customer satisfaction by resolving any issues promptly.
- Achieve monthly targets in a highly performance-driven environment.
- Proficiency in English communication and written skills is mandatory.
- Computer Science or technical background preferred but not mandatory.
- Prior experience in Edtech B2C sales is preferred (min 6 months).
- Exceptional communicator and influencer who can deliver a sales pitch like a charm and maintain healthy customer relationships.
- Result-driven with experience in an extremely target-centric job.
- Self-learner with a high grasping ability and can learn about the product & services within 2 days.
- Free Lunch & Dinner
- Exposure to a fast-paced Ed-Tech startup
- Health Insurance
- PF Contribution
- A collaborative, mission-driven team culture
- Career growth opportunities
Please note that this is an in-person role, with no remote option available.
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