Renewal Sales Specialist

3 days ago

Gulbarga, Karnataka, India beBeeRetention Full time ₹ 8,00,000 - ₹ 10,00,000
Key Account Renewal Specialist

In this dynamic role, you will be responsible for ensuring customer retention by proactively managing subscription renewals. Key account renewal specialists work closely with clients to understand their needs and provide personalized support to prevent cancellations.

This is an excellent opportunity for a sales professional looking to develop their skills in customer relationship management and retention strategies. You will be part of a team that consistently meets and exceeds targets, fostering a collaborative environment where growth and innovation thrive.

Responsibilities:

  • Proactive tracking of subscription renewals to prevent lapses
  • Developing and maintaining strong relationships with key clients
  • Crafting and executing tailored retention plans to meet individual client needs
  • Engaging in regular communication with clients via phone or email to ensure seamless service delivery
  • Upselling and cross-selling opportunities to enhance client value
  • Maintaining accurate records of client interactions and progress

Requirements:

  • Bachelor's degree in business administration or a related field
  • 1-2 years of experience in sales or a customer-facing role
  • Proficiency in Microsoft Excel and other productivity tools
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet tight deadlines

Achieve Success with Us:

  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive team environment that fosters collaboration and growth
  • The chance to work with a diverse range of clients and projects

About the Role:

  • Full-time position with a competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and fast-paced work environment

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