Customer Experience Strategist

Lead Customer Experience ManagerOur Financial Services client seeks a seasoned professional to oversee the customer experience across web and mobile platforms. This pivotal role demands expertise in product, technology, and delivery.The ideal candidate will translate business vision into actionable deliverables, govern releases, ensure API readiness, and...

As a CXM Implementation Engineer, you will play a pivotal role in strengthening our dynamic team by designing and implementing customer experience programs across the APAC & EMEA regions.Key Responsibilities:Create scalable, fast, and robust CX survey programs on Medallia Experience Cloud and Qualtrics XM platform.Develop new features and optimize existing...

Senior Marketing Automation SpecialistAbout Us:We are a pioneer in making high-quality education accessible and affordable worldwide by collaborating with top-tier universities. Our unique model combines state-of-the-art technology, innovative curricula, and hands-on instruction from senior faculty to educate individuals across 80+ countries.As part of our...

Content StrategistWe are seeking an experienced Content Strategist to lead our content initiatives.Key Responsibilities:Develop and implement effective content strategies across various platforms.Collaborate with cross-functional teams to ensure seamless execution of content plans.Conduct market research and analysis to stay ahead of industry...

Email Campaign StrategistDrive results-driven email marketing campaigns from setup to optimization.Leverage expertise in Oracle Responsys, Unity, and Infinity IQ for campaign execution.Key Responsibilities:Manage end-to-end campaign execution, including data selection, rollout, and reporting.Become proficient in creating and managing customer workflows,...

Job Title:">Customer Experience Representative]About the Role:Deliver exceptional customer service and ensure a positive customer journey through effective handling of customer calls, follow-ups, issue resolution, and feedback collection via emails, calls, and chat channels.Manage logistics and order management with attention to detail.Key...

Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team in this exciting opportunity.Key Responsibilities:Provide exceptional customer support via phone, email, or chat.Ensure customer satisfaction by resolving inquiries and concerns in a timely and efficient manner.Develop and maintain strong...

Customer Support RoleSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.You will be the voice of Silvish for our customers, ensuring their...

Job SummaryThis role focuses on delivering exceptional customer support, ensuring customer satisfaction and enhancing the overall customer experience.As a Customer Service Professional, you will address customer inquiries and concerns, resolve issues, and maintain positive customer relationships.The ideal candidate will possess excellent communication and...

About UsWe are seeking a candidate passionate about scaling a startup to work closely with our team.Responsibilities include handling customer inquiries through chat, phone calls, and email communication.Maintain knowledge of products, policies, and processes to address customer inquiries.Troubleshoot customer complaints related to product quality, shipping,...