Nice CXONE Support Engineer
3 weeks ago
We are looking for an experienced Contact Center Representative to join our team at Tata Consultancy Services in Hyderabad. The successful candidate will be responsible for providing high-quality customer service and technical support for Nice CXONE related Incidents and Service Requests.
Key Responsibilities:
- Provide exceptional customer service and technical support via phone, email, and chat
- Resolve customer complaints and issues efficiently
- Collaborate with cross-functional teams to resolve complex issues
- Develop and maintain a deep understanding of Nice CXONE contact center solution
Requirements:
- 2-4 years of experience in customer service or technical support
- ITIL Certification
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary: ₹800,000 - ₹1,200,000 per annum
- Professional development opportunities
- A dynamic and supportive work environment
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Hyderabad, Telangana, India Tata Consultancy Services Full timeCompany OverviewTata Consultancy Services (TCS) is a leading global IT services company that empowers businesses to succeed in an ever-changing world.Salary and BenefitsThe estimated salary for this position is ₹800,000 - ₹1,200,000 per annum, depending on location and experience. Additionally, TCS offers a comprehensive benefits package including...
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Technical CXONE Support Specialist
4 weeks ago
Hyderabad, Telangana, India Tata Consultancy Services Full timeAbout the RoleWe are seeking a highly skilled Technical CXONE Support Specialist to join our team at Tata Consultancy Services. This role will involve providing L1 support for Nice CXONE related Incidents and Service Requests.As a Technical CXONE Support Specialist, you will be responsible for handling calls, providing technical support, troubleshooting, and...
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TCS CXOne Support Specialist
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Hyderabad, Telangana, India Tata Consultancy Services Full timeJob Title: TCS CXOne Support SpecialistAbout the Job:We are seeking a highly skilled CXOne Support Specialist to join our team at Tata Consultancy Services. As a CXOne Support Specialist, you will be responsible for providing top-notch support to our clients using the Nice CXONE contact center solution.Responsibilities:- Provide L1 support for Nice CXONE...
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Tata CXONE Support Specialist
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Hyderabad, Telangana, India Tata Consultancy Services Full timeAre you looking for a challenging role in customer service?Tata Consultancy Services is seeking an experienced support specialist to join our team in Hyderabad. As a Nice CXONE support specialist, you will be responsible for providing top-notch support to customers using the Nice CXONE contact center solution.Key Responsibilities:We are looking for someone...
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