IT Support Engineer
3 days ago
We are seeking a highly skilled IT Support Engineer to join our team in Hyderabad. As a Site Support & Helpdesk Engineer, you will be responsible for providing technical assistance to our clients and resolving issues related to hardware, software, and network.
Job Responsibilities:- Handle tickets reported through various ticketing tools within agreed service level agreements (SLAs)
- Manage voice and non-voice tickets simultaneously
- Provide executive leadership and board members' IT support
- Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners
- Troubleshoot minor wireless, network, switch, or printer issues; escalate major issues to IT infrastructure technical teams
- Working knowledge of PC/LAN application software, including Office 365 and Internet browsers
- Set up and configure computer systems
- Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers
- Second-level support for Desktops, Laptops, Thin Clients, Printers, Scanners, and Multi-Function Devices
- Troubleshooting business-specific applications
- User provisioning of various business applications (ERP)
- Support new transitions, ramp-ups/downs, business migrations/site consolidations projects
- Support infrastructure projects (refresh/upgradations/migrations/new technology rollout)
- Knowledge Management – Ensure knowledge articles are used on all issues
- Provide hands-on support to other IT teams for scheduled activities
- Install and configure computer hardware, operating systems, and applications
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Cloud Security Engineer
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Academic Support Professional
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Education and Learning Support Specialist
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Senior Support Engineer
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IT Support Specialist
2 weeks ago
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Education Support Specialist
3 weeks ago
Hyderabad, Telangana, India Sumedha IT Full timeJob OverviewWe are seeking an experienced and detail-oriented individual to fill the role of Education Support Specialist at Sumedha IT.Salary & BenefitsThe estimated salary for this position is $55,000 - $65,000 per annum. We offer a comprehensive benefits package including group health insurance.ResponsibilitiesThis is a dynamic role that requires...
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Lead Engineer
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Technical Support Professional
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Customer Support Ambassador
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Electrical Automation Specialist
2 weeks ago
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Metadata Management Engineer
2 weeks ago
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Senior Data Engineer
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Hyderabad, Telangana, India Burgeon It Services Pvt Ltd Full timeWe are Burgeon It Services Pvt Ltd, a reputable organization seeking an exceptional Java & Production Support Engineer to join our team. This role offers a unique opportunity to work on challenging projects, collaborate with diverse teams, and contribute to the success of our company.Job Description:The successful candidate will be responsible for providing...
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International Support Associate
4 weeks ago
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Software Support Engineer
3 weeks ago
Hyderabad, Telangana, India Nixsol Inc Full timeNixsol India Pvt Ltd is a leading provider of technology solutions. We are seeking an experienced Software Support Engineer to join our team.Salary: 8LPA to 15 LPAJob Overview:We are urgently hiring for a Java Developer with support experience at Infosys (C2H position). The successful candidate will have a strong background in Java and SQL, as well as...
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Cloud Support Engineer
4 weeks ago
Hyderabad, Telangana, India Microsoft Full timeAbout the RoleWe are seeking a skilled Technical Program Manager to join our Business Applications Platform (BAP) – ACE Team at Microsoft. As a Technical Program Manager, you will be responsible for managing the long-term support relationship with appointed Dynamics 365 Customer Engagement customers, resolving critical and complex technical issues in a...
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Data Engineering Support Specialist
7 days ago
Hyderabad, Telangana, India Inspire Full timeWe are seeking a skilled Data Engineer to join our team at Inspire. The successful candidate will play a crucial role in ensuring the smooth operation and support of our data engineering platforms.Job DescriptionThe Data Engineer will be responsible for providing monitoring, technical assistance, troubleshooting issues, and maintaining the reliability and...
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Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Se7en Tech IT Solutions Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Se7en Tech IT Solutions. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing top-notch support to customers.About the RoleThe successful candidate will be responsible for providing service and customer...
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Software Support Engineer
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Hyderabad, Telangana, India ADP Full timeOverviewADP is a leading provider of human capital management solutions. We're seeking a skilled Software Support Engineer to join our team.Job DescriptionWe're looking for an experienced Software Support Engineer who can provide top-notch support across frontend and backend technologies. You will troubleshoot and resolve issues, collaborate with developers,...
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International Voice Support Specialist
2 weeks ago
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