Customer Experience Specialist
2 weeks ago
**About Enlisting HR Services**
Enlisting HR Services is a renowned company specializing in innovative HR solutions. Headquartered in New Delhi, they excel in the Staffing & Recruiting industry.
**Job Overview**
We are seeking a skilled Customer Experience Specialist for our Gurgaon office. This junior role requires 1 to 3 years of experience and offers Full-Time employment. Salary is based on experience.
**Responsibilities and Qualifications**
- Deliver exceptional customer service via telecommunication.
- Handle incoming and outgoing calls professionally.
- Resolve customer inquiries and issues efficiently.
- Maintain accurate call center database.
- Adhere to call center scripts and procedures.
**Requirements**
- Effective problem-solving skills.
- Strong time management abilities.
- Good English communication skills.
- Proficiency in telecommunication.
- Excellent communication skills.
- Experience in call center operations.
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