Customer Experience Specialist

3 days ago


Gurgaon, Haryana, India Enlisting Full time

**About Enlisting HR Services**

Enlisting HR Services is a renowned company specializing in innovative HR solutions. Headquartered in New Delhi, they excel in the Staffing & Recruiting industry.

**Job Overview**

We are seeking a skilled Customer Experience Specialist for our Gurgaon office. This junior role requires 1 to 3 years of experience and offers Full-Time employment. Salary is based on experience.

**Responsibilities and Qualifications**

  • Deliver exceptional customer service via telecommunication.
  • Handle incoming and outgoing calls professionally.
  • Resolve customer inquiries and issues efficiently.
  • Maintain accurate call center database.
  • Adhere to call center scripts and procedures.

**Requirements**

  • Effective problem-solving skills.
  • Strong time management abilities.
  • Good English communication skills.
  • Proficiency in telecommunication.
  • Excellent communication skills.
  • Experience in call center operations.


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