
Phone Call Representative
1 week ago
This position involves delivering exceptional customer service support and collections via phone calls to insurance companies, end customers, and handling various transactions.
Key Responsibilities:- Effectively assess and resolve inquiries, requests, and complaints primarily over the telephone, ensuring customer satisfaction at first point of contact.
- Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Meet agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
- Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
- Achieve key performance targets.
- Evaluate efficiency measures and adhere to performance targets and process guidelines.
- Leverage business tools and industry knowledge updates to identify problem areas and document business requirements through training sessions.
- Maintain effective work procedures according to client process workflows and policy guidelines.
- Comply with US healthcare compliance measures.
Required Skills and Qualifications: Strong verbal and written communication skills, neutral accent, good adaptation to US culture, ability to resolve customer queries in the first point of contact, professional, courteous, friendly, and empathetic, active listening skills, good data entry & typing skills, ability to multitask, capable of handling a fast-paced environment, team player, ability to contribute to the process through improvement ideas.
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Clinical Call Representative
2 weeks ago
Alwar, Rajasthan, India beBeeCustomerService Full time ₹ 10,89,533 - ₹ 3,26,94,952Job Opportunity:We are seeking a skilled Clinical Call Representative to join our team.Job Description:The Clinical Call Representative is responsible for handling outbound and inbound calls to and from patients, families, medical staff, and external agencies. Their main tasks include appointment scheduling, follow-up calls, patient satisfaction surveys, and...
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Outbound Calling Professional
1 week ago
Alwar, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job Opportunity: Customer Service RepresentativeWe are seeking highly motivated and goal-oriented individuals to join our customer service team. The role involves making outbound calls to US-based insurance companies, patients, or the helpdesk as per process requirements.Key Responsibilities:Make outbound calls to US-based customers/patients/helpdesk as per...
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Sales Development Representative
4 weeks ago
Alwar, Rajasthan, India KAYA Full timeAs a Sales Development Representative , you'll play a key role in our outbound sales motion—turning cold prospects into warm leads through email, phone, and outreach. You'll work closely with our sales leadership to identify, engage, and qualify target accounts, helping drive our pipeline growth in key verticals. This role is ideal for someone with B2B...
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3 Days Left: Tele Calling Executive
2 weeks ago
Alwar, Rajasthan, India Women Pride Hospital & IVF Full timeJob Summary The Hospital Calling Staff is responsible for handling outbound and inbound calls to and from patients families medical staff and external agencies Their main tasks include appointment scheduling follow-up calls patient satisfaction surveys and general information dissemination This role is crucial in ensuring efficient communication...
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Customer Support Representative
1 week ago
Alwar, Rajasthan, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Support RepresentativeLocation:We are seeking an enthusiastic Product Support Associate to join our team and play a vital role in supporting users while helping to grow the platform through user insights and upselling opportunities.Key Responsibilities:Assist users by addressing queries and concerns via email, phone calls, and chat,...
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Business Development Representative
1 week ago
Alwar, Rajasthan, India beBeeAcquisition Full time ₹ 8,00,000 - ₹ 10,00,000We are seeking a skilled and results-driven customer relations professional to initiate contact with potential clients, conduct outbound and inbound calls, and develop customized solutions to meet their needs.Key Responsibilities:Establish connections with potential customers through phone calls, emails, and other electronic communication.Engage in effective...
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Female Contact Centre Representative
1 week ago
Alwar, Rajasthan, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000**Job Opportunity:** Female Customer Support ExecutiveKey Responsibilities:Provide exceptional customer service via phone, email or chat, demonstrating professionalism and empathy.Take ownership of queries from initiation to resolution, ensuring timely follow-ups and accurate documentation.Maintain detailed records of customer interactions, feedback and...
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Hiring Freshers Customer Support Representative
2 weeks ago
Alwar, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Customer Support Representative OpportunityWe are seeking a dynamic and customer-focused professional to join our international voice support team.Key Responsibilities:Handle inbound and outbound customer calls for international clients with professionalism and efficiency.Resolve queries promptly and maintain high levels of customer satisfaction.Document...
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Client Services Representative
2 weeks ago
Alwar, Rajasthan, India beBeeClient Full time ₹ 40,00,000 - ₹ 80,00,000Job OpportunityWe are seeking a professional and personable Client Services Representative to join our organization in Alwar, India.The ideal candidate will be the first point of contact for clients and visitors, ensuring a positive and engaging experience.Key Responsibilities:Greet and welcome visitors, clients, and prospective buyers, ensuring a positive...
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Business Development Representative
1 week ago
Alwar, Rajasthan, India beBeeAI Full time ₹ 6,00,000 - ₹ 10,00,000B2B Sales ProfessionalAt Cognio Labs, we engineer breakthroughs that change how businesses operate by delivering enterprise-grade AI implementations. Our AI solutions promote significant efficiency gains, streamline operations, and drive measurable growth.As a B2B Sales Specialist, you will manage the entire sales process from prospecting and lead generation...