Business Development Representative
2 days ago
We are seeking a skilled and results-driven customer relations professional to initiate contact with potential clients, conduct outbound and inbound calls, and develop customized solutions to meet their needs.
Key Responsibilities:- Establish connections with potential customers through phone calls, emails, and other electronic communication.
- Engage in effective outbound and inbound calls to business services, manage objections, and close sales.
- Maintain a high level of productivity by making 90 to 100 cold calls daily, engaging in meaningful business conversations to identify areas where our solutions can assist.
- Utilize persuasive communication and negotiation techniques to meet customer needs and secure sales.
- Develop tailored solutions for customers, positioning services as essential resources for their operations.
- Set appointments or close deals with customers.
- Consistently meet or exceed daily, weekly, and monthly sales goals.
- Record detailed and accurate notes of customer interactions in CRM software.
- A minimum of 12th pass or diploma qualification; preference given to graduates.
- Excellent verbal & written communication and persuasion skills.
- Strong strategic thinking and negotiation abilities.
- High resilience and adaptability, capable of handling challenging sales situations and overcoming objections.
- Detail-oriented with a strong work ethic and organizational skills.
- Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment.
- Prior experience in customer service or sales in a call center or BPO environment is preferred.
- Familiarity with operating systems, particularly Microsoft Windows 10, and basic internet fundamentals.
- Knowledge of record management procedures is an asset.
- Effective analytical, problem-solving, and decision-making skills.
- Ability to access and research multiple sources of data.
- Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.
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