
Hiring Freshers Customer Support Representative
2 weeks ago
We are seeking a dynamic and customer-focused professional to join our international voice support team.
Key Responsibilities:
- Handle inbound and outbound customer calls for international clients with professionalism and efficiency.
- Resolve queries promptly and maintain high levels of customer satisfaction.
- Document interactions and escalate issues when necessary.
Requirements:
- Excellent communication skills in English, both verbal and written.
- Ability to work in rotational shifts (including night shifts) and adapt to changing priorities.
- Strong problem-solving and interpersonal skills, with a focus on delivering exceptional customer experiences.
What We Offer:
- A competitive salary package.
- A 5-day work week with rotational offs and opportunities for skill development.
- Growth opportunities within the organization, including training and upskilling programs.
- Supportive work culture and global exposure, with opportunities to develop your career.
Preferred Qualifications: Any Graduate - Additional certifications in customer service or related fields are highly valued.
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