WFM Operations Manager

**Job Title:** WFM Manager - Operations Excellence

Workforce Management Leader OpportunityWe are seeking a highly skilled WFM RTM Manager to lead our Real-Time Management team.A minimum of 8+ years of experience in workforce management is required, with a strong focus on strategic planning and leadership.The ideal candidate will have a deep understanding of key workforce management concepts, including...

Job Summary: The Workforce Management (WFM) Planner/Scheduler is responsible for developing and maintaining staff schedules, optimizing workforce allocation, and ensuring operational efficiency. This role involves analyzing historical data, forecasting future staffing needs, and creating schedules that align with business demands. The WFM Planner/Scheduler...

Job Summary: The Workforce Management (WFM) Planner/Scheduler is responsible for developing and maintaining staff schedules, optimizing workforce allocation, and ensuring operational efficiency. This role involves analyzing historical data, forecasting future staffing needs, and creating schedules that align with business demands. The WFM Planner/Scheduler...

Job Summary: The Workforce Management (WFM) Planner/Scheduler is responsible for developing and maintaining staff schedules, optimizing workforce allocation, and ensuring operational efficiency. This role involves analyzing historical data, forecasting future staffing needs, and creating schedules that align with business demands. The WFM Planner/Scheduler...

Workforce Optimization LeaderJob OverviewAs a seasoned Workforce Optimization Leader, you will be responsible for driving strategic initiatives to improve workforce productivity, enhance labor planning, and reduce operational costs. This is an excellent opportunity to leverage your expertise in forecasting, budgeting, staff scheduling, employee performance...

Job OverviewThis role offers an opportunity to lead the entire RTA team, including Supervisors and RTAs.Key Responsibilities:Manage and supervise the RTA team effectivelyDevelop and implement strategic plans for workforce managementEnsure seamless communication and collaboration among team membersConduct performance evaluations and provide feedbackIdentify...

Workforce Management ProfessionalWe are seeking an experienced Workforce Management professional to lead our Real-Time Analyst team. The ideal candidate will have a proven track record of success in planning and scheduling, with a strong understanding of workforce management concepts.Key ResponsibilitiesLead a team of Real-Time Analysts in a fast-paced...

Job DescriptionReady to build the future with AIAt Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global...

Staffing Developing a staffing plan that considers skill sets replacement and recruiting timing training and cross training Scheduling Managing rosters and data in real time and scheduling non-contact activities like training meetings and time off Reporting Producing high-quality workforce data and information and generating internal reports...