Account Development Executive
3 weeks ago
We are seeking a highly skilled Account Development Executive to join our team at Town Contacts Technologies Pvt. Ltd.
Job Overview:
The successful candidate will be responsible for contacting potential and existing customers to inform them about our products and services, and persuade them to make a purchase. This role requires excellent communication and interpersonal skills, as well as the ability to work under pressure and meet sales targets.
Key Responsibilities:
- Studying the details of each product and service and staying updated with any changes or updates
- Obtaining and updating lists of potential and existing customers' contact details
- Calling customers to inform them about our products and services and persuade them to make a purchase
- Answering customers' questions about products, prices, features, benefits, etc.
- Asking customers to provide feedback on products and services
- Directing customers to the technical support team when needed
- Entering and updating customer information in the database accurately
- Processing orders and payments in a timely manner
- Handling customer complaints and resolving issues professionally
- Reporting to the sales manager and providing feedback on sales performance
Requirements:
- Technical education qualification or equivalent
- One year of experience in outbound calling or telesales
- Excellent verbal communication and listening skills
- Ability to explain technical concepts clearly and concisely
- Ability to persuade and influence customers
- Ability to work independently and as part of a team
- Ability to handle rejection and stress
- Proficient in MS Office, CRM software, and telephone systems
- Knowledge of sales techniques and best practices
Compensation: The estimated salary for this role is ₹25,000 - ₹40,000 per month, depending on experience and qualifications.
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