Account Development Executive

3 weeks ago


Cochin, Kerala, India Town Contacts Technologies Pvt. Ltd. Full time

We are seeking a highly skilled Account Development Executive to join our team at Town Contacts Technologies Pvt. Ltd.

Job Overview:

The successful candidate will be responsible for contacting potential and existing customers to inform them about our products and services, and persuade them to make a purchase. This role requires excellent communication and interpersonal skills, as well as the ability to work under pressure and meet sales targets.

Key Responsibilities:

  • Studying the details of each product and service and staying updated with any changes or updates
  • Obtaining and updating lists of potential and existing customers' contact details
  • Calling customers to inform them about our products and services and persuade them to make a purchase
  • Answering customers' questions about products, prices, features, benefits, etc.
  • Asking customers to provide feedback on products and services
  • Directing customers to the technical support team when needed
  • Entering and updating customer information in the database accurately
  • Processing orders and payments in a timely manner
  • Handling customer complaints and resolving issues professionally
  • Reporting to the sales manager and providing feedback on sales performance

Requirements:

  • Technical education qualification or equivalent
  • One year of experience in outbound calling or telesales
  • Excellent verbal communication and listening skills
  • Ability to explain technical concepts clearly and concisely
  • Ability to persuade and influence customers
  • Ability to work independently and as part of a team
  • Ability to handle rejection and stress
  • Proficient in MS Office, CRM software, and telephone systems
  • Knowledge of sales techniques and best practices

Compensation: The estimated salary for this role is ₹25,000 - ₹40,000 per month, depending on experience and qualifications.



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