Business Development Representative

1 week ago

Bengaluru, Karnataka, India beBeeAccount Full time ₹ 50,00,000 - ₹ 1,50,00,000

Account Management Expertise

Job Description:

As a seasoned Account Manager, you will oversee a portfolio of educational institutions, focusing on expanding usage within existing group schools and generating high-quality referrals. Your primary objective is to drive Net Revenue Retention (NRR) through strategic stakeholder engagement, identifying growth opportunities, and collaborating with the Customer Enablement team.

Key Responsibilities:
  • Own and grow a portfolio of accounts aligned to your experience and capacity.
  • Drive strong Net Revenue Retention (NRR) through expansion in group schools and high-quality referrals.
  • Build trusted advisor relationships with Principals, HODs, Chairpersons, and Head Office decision-makers.
  • Collaborate with Customer Enablement Managers (CEMs) to monitor usage trends and adoption risks.
  • Identify and qualify expansion opportunities - new modules, branches, or use cases.
  • Proactively source referrals and act on warm intros to other institutions.
Required Skills and Qualifications:
  • 1-2 years of experience in Account Management or CS roles in SaaS, ERP, or EdTech.
  • Strong stakeholder engagement skills with experience working with CXO/decision-maker level.
  • Demonstrated ability to influence renewals, referrals, or upsell outcomes.
  • High ownership mindset - treats each customer like their own business.
  • Excellent communication skills in English and Hindi (regional language fluency is a plus).
  • Experience working with educational institutions is a strong advantage.
Benefits:
  • Competitive salary with 80:20 Fixed to Variable structure.
  • Variable payout fully tied to NRR performance and referrals.
  • Performance bonus for exceeding 120% NRR.
  • Fast-track growth into Strategic AM or Enterprise AE roles.
KPIs & Success Metrics:
  • Net Revenue Retention (NRR) per quarter.
  • Number of Executive Business Connects (Principals, HODs, etc.).
  • Qualified Referrals Sourced.
  • Expansion Pipeline Created and Attributed.

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