Executive Manager of Operational Standards

2 days ago

Tiruppur, Tamil Nadu, India beBeeGovernance Full time ₹ 2,50,00,000 - ₹ 3,50,00,000
City Governance and Compliance Lead

We are seeking a highly skilled City Governance and Compliance Lead to oversee the implementation of our operational standards and ensure adherence to process frameworks across teams.

The ideal candidate will have hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training. They will be responsible for driving compliance with our SOPs, conducting routine governance checks, and identifying and closing operational control gaps impacting service quality, timelines, or cost.

Risk and Non-Compliance Management

  • Monitor and resolve governance risks, including financial, operational, or service quality issues.
  • Proactively address non-compliance or deviations related to internal stakeholders, such as Sales Team, Design Teams, Project Managers, Supply Chain/Modular Coordination Teams, and Operations Team.

Audit Readiness and Documentation

  • Maintain all project, partner, and compliance documentation in audit-ready format.
  • Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
  • Track and update governance metrics through structured dashboards and trackers.

Stakeholder and Partner Coordination

  • Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
  • Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
  • Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.

Reporting and Escalation Management

  • Prepare city-level compliance reports and governance scorecards for business reviews.
  • Presentation of RCA (Root Cause Analysis) and recommendation of preventive measures.

Requirements

  • Graduation / Post Graduation.
  • 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
  • Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
  • Strong communication, analytical, and reporting skills with a bias for action.
  • Background in real estate, interior design, consumer services, or execution-led businesses preferred.

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