Service Operations Manager

Job OverviewThe IT Service Desk Supervisor plays a critical leadership role in daily operations. This position provides frontline oversight for a team of Tier 1 and Senior Agents delivering 24x7 support to users across the firm.As a leader, you will guide team performance, support escalation management, and uphold service delivery standards that drive faster...

Job Title: Sr. Operations Manager - Painting ServicesJob Description:We are seeking a highly motivated and experienced professional to lead our painting services team. This role will be responsible for overseeing the sales and operations of our painting services, including the development and implementation of standard operating procedures (SOPs), driving...

Job Title: Associate Director, Service DeliveryWe are seeking a seasoned and strategic leader to join our team in a key leadership position with full business ownership. The incumbent will oversee end-to-end operations of a premium US Telecom customer, acting as a primary point of contact for internal and external stakeholders.This role will drive growth and...

Job Title: IT Systems AdministratorSector: Cloud & Cybersecurity ServicesDetailed Job Description:This position is responsible for the implementation, management, and support of cloud deployments, systems, and services to ensure high levels of availability, redundancy, and business continuity.The ideal candidate will have experience with automation tools and...

Job Overview:The Operational Manager will oversee the management of bank staff and outsourced personnel. Key responsibilities include vendor management, billing, cross-selling, sales targets, service level management, escalation handling, complaint resolution, and quality control.This role requires a deep understanding of contact centre operations, including...

Job SummaryWe are seeking a highly skilled and experienced IT Service Management professional to join our team. As an Assistant to the Vice President, you will play a critical role in ensuring the delivery of high-quality technology services to our staff and customers.Key ResponsibilitiesOwning the Service Management platform to ensure error-free operations...

Job Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to lead and oversee a frontline Partner team of food service associates, coordinating tasks related to food production planning, engineering, and front-of-house services.The successful candidate will ensure all activities comply with Health & Safety and...

You will join our organization as a contractor in the Client Service Operations team.We are a remote-first organization embracing an accelerate from anywhere culture. You may be required to travel to our office based on business requirements or for company/team eventsAs a Contractor, Client Servicing Operations, you will play a pivotal role in ensuring the...

Job SummaryThis role is for a skilled professional who will be responsible for ensuring the smooth operation of life insurance services.Key Responsibilities:Process service requests, including address changes and updates to policy data.Handle routine tasks such as corrections to policy data, transaction reversals, and reinstatements.Maintain and update...

Job TitleWe are seeking a highly skilled Operations Leader to drive business growth and customer satisfaction.Maintaining high levels of customer satisfaction through effective service recovery and quality control.Coordinating and integrating all functions and services in the location to ensure seamless operations.Implementing systems and processes to...