Front Desk Operations Specialist
4 weeks ago
At Nationwide Immigration Services, we are seeking a highly skilled and experienced Front Office Executive to join our team.
This role is responsible for providing exceptional customer service to our clients, handling incoming calls, feedback, and enquires, and assisting the Sales & Marketing team in general admin duties.
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide customer service at the front desk
- Handle incoming calls, feedback, and enquires from clients or customers
- Assist in Sales & Marketing team in general admin duties as assigned
- Handle all assigned works by management
- Order office supplies and keep an inventory of stock
- Evaluate and maintain the reception area to ensure it is tidy and presentable
Requirements:
- At least 1 year of relevant experience
- Minimum undergraduate or equivalent
- Must be fluent in English and Hindi
- Well-groomed, presentable, and confident speaker
- MS Office knowledge is a must
- Computer knowledge is a must
We Offer:
A competitive salary and excellent benefits package to the right candidate.
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