Senior GIS Mapping Application Specialist

6 days ago

Mohali, Punjab, India beBeeGeospatial Full time ₹ 10,00,000 - ₹ 18,00,000

GIS Maps Support Engineer

About the Role

  • Deliver exceptional technical support for GIS mapping applications, resolving complex issues and empowering users to maximize our geospatial tools.
  • Contribute to data acquisition, processing, and integration while ensuring data accuracy and integrity.
  • Configure GIS mapping applications and develop custom scripts, tools, and workflows for enhanced functionality.
  • Collaborate with GIS developers, analysts, and project managers to deliver innovative solutions.
  • Stay updated on GIS trends, technologies, and best practices to continuously enhance support capabilities.

Key Responsibilities

  • Providing timely technical support to GIS mapping application users via phone or ticketing systems.
  • Troubleshooting and resolving issues related to GIS software, data layers, and functionality.
  • Conducting training sessions and workshops on GIS features, best practices, and data management.
  • Creating and maintaining user guides, FAQs, and technical documentation for self-service support.
  • Testing and validating GIS software updates, patches, and enhancements.
  • Managing GIS services for rider tracking solutions and scaling rollouts with internal and external partners.

Requirements

  • Bachelor's degree in Geography, GIS, Computer Science, or related field (Master's is a plus).
  • 5+ years of experience providing technical support for GIS mapping applications.
  • Strong understanding of GIS principles, spatial analysis, and mapping concepts.
  • Proficiency with GIS software (ArcGIS, QGIS, or similar).
  • Familiarity with geospatial data formats (shapefiles, GeoJSON, KML) and coordinate systems.
  • Excellent communication skills to explain technical concepts to non-technical users.
  • Strong problem-solving skills with attention to detail for troubleshooting complex issues.
  • Experience with Python or JavaScript scripting for GIS automation/customization is a plus.
  • Knowledge of web mapping technologies (Leaflet, OpenLayers) and GIS server platforms (ArcGIS Server, GeoServer) is preferred.
  • Candidate should have customer-focused approach with commitment to exceptional service delivery.

What We Offer

We are seeking talented individuals who can contribute to our innovative technology solutions. If you have expertise in GIS and excellent communication skills, we encourage you to apply for this exciting opportunity.

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