
Customer Order Service Specialist
5 days ago
Job Overview:
Deliver exceptional customer order service by processing equipment, media, and consumables orders accurately.
Key Responsibilities:
Order Fulfillment
Process orders in SAP/C4C ensuring all defined parameters are accurate for timely invoicing and perfect order fulfillment goals.
Handle 1st level customer inquiries/complaints, escalating complex issues to senior experts or team leads.
Collaboration
Closely work with internal teams like sales, supply chain, planners, credit/finance, and logistics for seamless product/service delivery.
Interact with channel partners/sales teams for product availability and inform customers on order status.
Document Management
Collect relevant documents from logistics and customers' acceptance to trigger invoicing process.
Maintain all relevant documentation for submission as per audit requirements.
Additional Responsibilities
Manage customer claims on defective products in SAP, coordinating with customer, manufacturing, logistics, and transportation to understand root cause analysis.
Participate in regular market calls and governance discussions with internal and external stakeholders.
Requirements:
Education: Min bachelor's degree required.
Experience: 1-3 years in Order Management, Order Fulfillment, or related functions preferred.
-
Order Fulfillment Specialist
1 week ago
Vizag, Andhra Pradesh, India beBeeOrder Full time ₹ 7,50,000 - ₹ 15,00,000Job Title: Order Fulfillment SpecialistThe primary responsibility of this role is to oversee the entire order lifecycle, ensuring seamless and efficient processing from receipt to delivery.
-
Custom Order Lead
2 weeks ago
Vizag, Andhra Pradesh, India beBeeMerchandiser Full time ₹ 30,00,000 - ₹ 40,00,000Merchandiser - Custom Manager Job Summary:Lead the custom order lifecycle, from client brief to delivery.Manage end-to-end execution of custom and bespoke rug orders. Key Responsibilities:
-
Customer Service Representative
5 days ago
Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000Customer Service RepresentativeJob DescriptionThe role of a Customer Service Specialist is multifaceted, involving the management of customer queries across various channels. This includes responding to inquiries via phone, email, chat, and social media platforms.Manage customer interactions with prompt, professional, and empathetic responses to ensure high...
-
Customer Service Representative
5 days ago
Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000Job OverviewWe are seeking a skilled Order Management professional to manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues.The ideal candidate will provide exceptional customer service via phone, email, and chat, ensuring timely and accurate resolutions to customer queries.Key Responsibilities:Order...
-
Customer Coverage Specialist
4 days ago
Vizag, Andhra Pradesh, India beBeePressure Full time ₹ 18,00,000 - ₹ 25,00,000Job Title: Customer Coverage SpecialistRole Overview Handle grid customers with complete ownership. Achieve sales targets for grid customers. Complete ISDBs and SSDBs for grid customers. The candidate will be responsible for Actual User grid customers.Key Skills and QualificationsKey Skills: Knowledge of Pressure, temperature, and level transmitters for...
-
Order Coordinator
5 days ago
Vizag, Andhra Pradesh, India beBeeOrder Full time ₹ 8,00,000 - ₹ 12,00,000About the Role:We are seeking an Order Coordinator to join our Global Shared Services Centre in a fast-paced, changing environment.Key Responsibilities:Process email Purchase Orders from end users through Salesforce and SAPRetrieve orders from partner portal and process into SAPVerify pricing against customer contract or approved discount matrixVerify...
-
Customer Service Coordinator
1 week ago
Vizag, Andhra Pradesh, India beBeeSupport Full time ₹ 700 - ₹ 1,400Customer Service CoordinatorJob Description:As a Customer Service Coordinator, you will be responsible for ensuring seamless communication between clients, contractors, and field inspectors. You will review and update construction documents to guarantee accuracy and completeness.Key Responsibilities include maintaining and updating construction budget...
-
Business Analyst Order Management Specialist
3 days ago
Vizag, Andhra Pradesh, India beBeeOrder Full time ₹ 17,32,499 - ₹ 28,90,400Business Analyst Order Management Specialist">Job Summary:">We are seeking a skilled Business Analyst with experience in Order Management to join our team. As a key liaison between stakeholders, product managers, and the implementation team, you will be responsible for gathering, analyzing, and reviewing customer requirements.">Key...
-
Customer Service Ambassador
7 days ago
Vizag, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000Job Title: Customer Service Specialist About the Job:We are seeking a highly skilled and dedicated Customer Service Specialist to join our team.Key Responsibilities:Provide timely and effective support to customers through various communication channels, including phone, email, and chat.Analyze customer issues and respond with accurate and relevant...
-
Customer Interaction Specialist
1 week ago
Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 7,20,000 - ₹ 10,20,000Job Opportunity:We are seeking a proactive customer service specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups, monitor...