Customer Service Ambassador

8 hours ago


Vizag, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title: Customer Service Specialist

About the Job:

We are seeking a highly skilled and dedicated Customer Service Specialist to join our team.

Key Responsibilities:

  • Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
  • Analyze customer issues and respond with accurate and relevant solutions.
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Work collaboratively with internal teams to resolve customer complaints and issues.
  • Stay up-to-date with product knowledge and provide informed answers to customer inquiries.
  • Meet or exceed performance metrics and targets set by management.

Requirements:

  • Bachelor's degree in any field or equivalent experience.
  • Minimum 1 year of experience in a customer service role or freshers with excellent language competency.
  • Excellent verbal and written communication skills in English, Hindi, and Kannada.
  • Ability to work independently and make decisions quickly.
  • Flexibility to work a 6-day week with shift timings covering 24/7.


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