Customer Service Ambassador

7 days ago


Vizag, Andhra Pradesh, India beBeeAmbassadorship Full time ₹ 40,00,000 - ₹ 70,00,000

Customer Service Ambassador Position

Overview

We are seeking a highly motivated and customer-focused professional to assume the role of Customer Service Ambassador. In this position, you will serve as the primary point of contact for clients, delivering exceptional support and ensuring a positive experience.

Key Responsibilities:

  • Respond promptly to client inquiries and provide accurate information about products and policies.
  • Resolve customer complaints efficiently while ensuring a positive outcome.
  • Maintain detailed records of client interactions and transactions.
  • Escalate complex issues to the appropriate department while ensuring timely resolution.

Qualifications

  • Bachelor's degree or equivalent experience is preferred.
  • 1-3 years of experience in customer service.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.

Preferred Skills

  • Prior experience in BPO, IT, or US-based client support roles.
  • Knowledge of customer success practices.


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