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Restaurant Operations Manager

1 month ago

Mumbai, Maharashtra, India AccorHotel Full time
Restaurant Manager Job Description

We are seeking a seasoned and dynamic Restaurant Manager to oversee the daily operations of our upscale dining establishment within AccorHotel. The ideal candidate will possess strong leadership skills, exceptional attention to detail, and a passion for delivering unparalleled dining experiences.

Key Responsibilities:
  1. Operations Management:
    • Lead daily restaurant operations to ensure smooth and efficient service delivery.
    • Oversee the scheduling of restaurant staff, including servers, hosts, and bartenders, to maintain optimal staffing levels.
    • Implement and uphold high standards of service, cleanliness, and food safety protocols.
    • Monitor inventory levels and collaborate with the culinary team to ensure timely food and beverage replenishment.
  2. Guest Experience:
    • Foster a culture of exceptional guest service by providing personalized attention and resolving any guest concerns or complaints promptly.
    • Regularly interact with guests to solicit feedback and ensure their satisfaction with the dining experience.
    • Implement strategies to enhance the overall guest experience, including menu development, special promotions, and creative presentation techniques.
  3. Team Leadership:
    • Recruit, train, and mentor restaurant staff to uphold the AccorHotel standard of excellence in service.
    • Provide ongoing coaching and performance feedback to ensure team members reach their full potential.
    • Foster a positive and collaborative work environment that encourages teamwork and mutual respect among staff members.
  4. Financial Management:
    • Monitor and analyze restaurant performance metrics, including revenue, expenses, and profitability.
    • Develop and execute strategies to optimize revenue generation and maximize cost efficiency.
    • Implement effective cost control measures while maintaining the highest quality standards in food and beverage offerings.
  5. Compliance and Safety:
    • Ensure compliance with all relevant health, safety, and sanitation regulations, as well as company policies and procedures.
    • Conduct regular inspections of the restaurant premises to identify and address any maintenance or safety concerns.
    • Stay abreast of industry trends and best practices to continuously improve restaurant operations and service quality.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • Minimum of 5 years of progressive experience in restaurant management, preferably in a luxury hotel or fine dining establishment.
  • Proven track record of success in leading high-performing teams and achieving operational excellence.
  • Strong communication, interpersonal, and problem-solving skills.
  • Excellent organizational abilities and attention to detail.
  • Proficiency in MS Office suite and restaurant management software.
  • Flexibility to work evenings, weekends, and holidays as required.

Remote Work:

No

Employment Type:

Full-time