Restaurant Operations Manager

3 weeks ago


Mumbai, Maharashtra, India YELLOW BANANA FOOD COMPANY PRIVATE LIMITED Full time
Job Title: Restaurant Operations Manager

At YELLOW BANANA FOOD COMPANY PRIVATE LIMITED, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our restaurant runs smoothly and efficiently.

Key Responsibilities:
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:
• Preferably from hospitality background

Join us as we strive to provide exceptional dining experiences to our customers.

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