Audio Sales Specialist
3 weeks ago
Elante Mall Chandigarh
Job Type:Full-Time/Part-Time
Reports To:Store Manager
About Us:Symphony Electronics is a premier retailer specializing in high-quality sound-related products, including speakers, earbuds, soundbars, and more. We are dedicated to delivering superior audio experiences to our customers through innovative products and exceptional service.
Job Overview:We are seeking a dynamic and knowledgeable Sales Executive to join our Symphony Electronics team. The ideal candidate will have a passion for audio technology, excellent customer service skills, and a drive to achieve sales targets. As a Sales Executive, you will be instrumental in helping customers find the perfect sound solutions and enhancing their overall shopping experience.
Key Responsibilities:Customer Service:Provide expert guidance and personalized recommendations on our range of sound products, including speakers, earbuds, soundbars, and related accessories. Assist customers in finding solutions that meet their audio needs and preferences.
Sales Performance:Drive sales by effectively promoting and demonstrating our products. Utilize your knowledge of audio technology to upsell and cross-sell products and meet or exceed sales targets.
Product Knowledge:Stay well-informed about our product offerings, including the latest technologies and trends in audio equipment. Educate customers about product features, benefits, and comparisons.
Store Maintenance:Ensure the store is organized, clean, and visually appealing. Set up product displays and assist with merchandising to highlight key items and promotions.
Sales Transactions:Accurately handle sales transactions using the point-of-sale (POS) system. Process payments, manage cash, and handle returns and exchanges in accordance with store policies.
Customer Feedback:Gather and relay customer feedback to management to enhance product offerings and store operations. Address and resolve any customer concerns or issues promptly and professionally.
Team Collaboration:Work effectively with team members to achieve store objectives. Participate in team meetings and contribute to store initiatives and strategies.
Qualifications:Bachelor's degree in Electronics, Electrical Engineering, or a related field, or prior retail or sales experience in electronics or audio products is preferred. Strong interest and knowledge in audio technology and sound equipment. Excellent communication and interpersonal skills with the ability to engage and assist customers effectively. Proven ability to achieve sales goals and work in a target-driven environment. Basic math skills and proficiency with POS systems and retail technology. Flexibility to work various shifts, including weekends and holidays.
Benefits:Competitive salary and performance-based incentives. Employee discounts on Symphony Electronics products. Opportunities for career advancement and professional growth. A supportive and engaging work environment.
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