Audio Sales Specialist
1 week ago
About Us: Symphony Electronics is a premier retailer specializing in high-quality sound-related products, including speakers, earbuds, soundbars, and more. We are dedicated to delivering superior audio experiences to our customers through innovative products and exceptional service.
Job Overview: We are seeking a dynamic and knowledgeable Sales Executive to join our Symphony Electronics team. The ideal candidate will have a passion for audio technology, excellent customer service skills, and a drive to achieve sales targets.
Key Responsibilities:
- Customer Service: Provide expert guidance and personalized recommendations on our range of sound products, including speakers, earbuds, soundbars, and related accessories.
- Sales Performance: Drive sales by effectively promoting and demonstrating our products, utilizing your knowledge of audio technology to upsell and cross-sell products and meet or exceed sales targets.
- Product Knowledge: Stay well-informed about our product offerings, including the latest technologies and trends in audio equipment, and educate customers about product features, benefits, and comparisons.
- Store Maintenance: Ensure the store is organized, clean, and visually appealing, setting up product displays and assisting with merchandising to highlight key items and promotions.
- Sales Transactions: Accurately handle sales transactions using the point-of-sale (POS) system, process payments, manage cash, and handle returns and exchanges in accordance with store policies.
- Customer Feedback: Gather and relay customer feedback to management to enhance product offerings and store operations, addressing and resolving any customer concerns or issues promptly and professionally.
- Team Collaboration: Work effectively with team members to achieve store objectives, participating in team meetings and contributing to store initiatives and strategies.
Qualifications: Bachelor's degree in Electronics, Electrical Engineering, or a related field, or prior retail or sales experience in electronics or audio products is preferred. Strong interest and knowledge in audio technology and sound equipment, excellent communication and interpersonal skills, and proven ability to achieve sales goals and work in a target-driven environment.
Benefits: Competitive salary and performance-based incentives, employee discounts on Symphony Electronics products, opportunities for career advancement and professional growth, and a supportive and engaging work environment.
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