Senior Business Development Manager/GM
4 weeks ago
Job Title: Senior Business Development Manager/GM
About the Role:
We are seeking a highly skilled Senior Business Development Manager/GM to join our team at ICCS. The successful candidate will be responsible for developing relationships with potential clients, creating and closing new business opportunities, and managing client accounts end-to-end.
Key Responsibilities:
- Develop relationships with potential clients through presentations, business networking, and other business or social networking.
- Create and close new business opportunities for the company.
- Identify potential leads independently through networking, cold-calling, and other sources in the assigned territory/geography.
- Propose, negotiate, and close deals, and manage client accounts end-to-end.
- Work closely with delivery functions to ensure successful execution of projects.
- Manage team targets and generate good revenue.
- Recommend which opportunities the business should pursue using criteria such as highest probability of winning, profit potential, etc.
Requirements:
- Regular MBA in sales or marketing.
- Track record of closing deals in BPO.
- History of meeting or exceeding sales goals in BPO sales Voice and Non voice (chat processes).
- Experience leading and executing full sales cycle (prospecting through closing and retention/upsell).
- Experience leading sales teams.
- Ability to consistently manage numerous high-priority projects at the same time.
- Ability to present a professional image to management, staff, clients, and other outside contacts.
- Exceptional internal and external customer service and interpersonal skills.
- Ability to work independently and collaboratively as a team member.
- Flexible in nature to accommodate new growth and change.
- Fully competent in MS Word, Excel, PowerPoint, and CRM systems.
- Able to learn new technology systems quickly.
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