Front Desk Supervisor

22 hours ago


Ajmer, Rajasthan, India beBeeHospitality Full time ₹ 5,00,000 - ₹ 8,00,000
Job Title: Front Desk Supervisor

Manage front desk operations and guest relations.

  • Act as the primary point of contact for students, parents, visiting faculty, and external guests.
  • Ensure professional and courteous handling of phone calls, emails, and in-person queries.
Student Support & Liaison:
  • Facilitate communication between students and administration for hostel-related matters.
  • Address and resolve student complaints related to facilities and services.
Guest Accommodation Management:
  • Coordinate bookings, check-in, and check-out processes for visiting faculty and institute guests.
  • Ensure rooms are prepared, clean, and meet hospitality standards.
Hostel & Guesthouse Operations:
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Collaborate with housekeeping, maintenance, and security teams for efficient operations.
Administrative Support:
  • Handle documentation related to hostel occupancy, guest bookings, and complaint records.
  • Assist in preparing periodic reports on student/guest satisfaction and property maintenance.

Requirements:

  • Bachelor's degree in Hospitality, Administration, or a related field.
  • 2-4 years of experience in front desk, guest relations, or facility management (preferably in an educational institution or hospitality sector).

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a student-centric approach.
  • Ability to multitask and handle pressure situations effectively.
  • Proficiency in Microsoft Office applications.


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