Client Success Strategist
8 hours ago
We are a leading background verification services company based in Chennai, Tamil Nadu, India. Our team of 11-50 employees provides comprehensive solutions to businesses across the country.
Job OverviewThe Sr. Client Success Executive will be responsible for ensuring the success of our clients by managing their accounts and building strong customer relationships. This role requires a mid-level candidate with 4 to 6 years of experience in client management. The position is full-time and located in Chennai, Tamil Nadu, India.
Key Responsibilities- Manage and nurture client accounts to ensure client satisfaction and retention
- Develop a deep understanding of clients' needs, goals, and challenges
- Serve as the primary point of contact for clients, addressing any inquiries or concerns
- Identify opportunities for clients to increase their usage of our services
- Collaborate with cross-functional teams to deliver high-quality solutions to clients
- Bachelor's degree in business, marketing, or a related field
- Proven experience in client management
- Strong communication and negotiation skills
- Exceptional problem-solving and decision-making abilities
- Ability to build and maintain strong client relationships
- Proficiency in CRM software and Microsoft Office
- Competitive salary: ₹25,00,000 - ₹35,00,000 per annum (approximately USD $32,000 - $45,000)
- Opportunities for growth and professional development
- A dynamic and collaborative work environment
At Verifitech Services - India, we offer a competitive salary range of ₹25,00,000 to ₹35,00,000 per annum, depending on experience. We are looking for a skilled and motivated individual to join our team as a Sr. Client Success Executive.
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