Customer Support Expert

2 days ago


Vadodara, Gujarat, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
About the Role

Our organisation is seeking a highly skilled Customer Service Representative to deliver exceptional support to our customers nationwide. This role entails proactively servicing and building robust customer relationships, while promoting digital solutions and marketing campaigns to enhance overall service, customer experience, and satisfaction.

The ideal candidate will serve as the primary point of contact for customers, providing timely and accurate responses to their queries, concerns, and complaints. They will also be responsible for promoting, up-selling, and cross-selling our products and services.

Key Responsibilities:
  • Provide first-line support to customers on their day-to-day general enquiries
  • Proactively identify customer needs and pain points through daily interactions and collaborate with the Commercial team to maximise sales leads and opportunities
  • Promote and support customer self-service of our digital tools
  • Promotion, up-selling and cross-selling of our products and services
Requirements:
  • Freshers and previous experience in customer service are preferred
  • Be customer-focused and target-oriented
  • Good communication, collaboration, interpersonal and influential skills
  • A proactive and 'can do'/problem-solving approach


  • Vadodara, Gujarat, India beBeeCustomerSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Customer Support ExpertWe are seeking a seasoned Customer Support professional to join our team. The ideal candidate will have extensive experience in managing customer relationships, resolving complex issues, and providing exceptional support.Key Responsibilities:Manage a team of customer support agents, onboard specialists, and success members to deliver...


  • Vadodara, Gujarat, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Overview:We are seeking a seasoned professional to lead the design, implementation, and support of SAP customer service solutions.This is an exciting opportunity for an expert with a proven track record in SAP customer service to take on a challenging role that requires strategic thinking, technical expertise, and excellent communication skills.Key...

  • Support Expert

    2 days ago


    Vadodara, Gujarat, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Summary:A Customer Service Specialist is needed to provide exceptional support to customers through various communication channels. Job DescriptionWe are seeking a highly motivated and skilled Customer Service Specialist to join our team. As a key member of the customer-facing department, you will be responsible for handling customer inquiries and...


  • Vadodara, Gujarat, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

    Customer Experience ChampionWe are seeking an exceptional individual to join our team as a Customer Experience Champion.This is a full-time on-site role where you will be responsible for delivering outstanding customer support, ensuring customer satisfaction, and providing a positive customer experience.You will interact with customers, address their...


  • Vadodara, Gujarat, India TriOptus Full time

    Job Title: Customer Support Analyst Location: Vadodara, Gujarat Employment Type: Full-Time Openings: 10–15 Experience Required: 0.5 – 2 Years Shift: Rotational US Shifts Shift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM ISTJoin Our Dynamic Support Team in VadodaraAre you passionate about delivering outstanding...


  • Vadodara, Gujarat, India TriOptus Full time

    Job Title: Customer Support Analyst Location: Vadodara, Gujarat Employment Type: Full-Time Openings: 10–15 Experience Required: 0.5 – 2 Years Shift: Rotational US Shifts Shift Timing: 7:30 PM IST to 5:30 AM IST, 5:30 AM IST to 3:30 PM IST, 2 PM IST to 12 PM IST Join Our Dynamic Support Team in Vadodara Are you passionate about delivering...


  • Vadodara, Gujarat, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...


  • Vadodara, Gujarat, India Silvish Full time

    About SilvishSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.We are looking for a Customer Support Executive to be the voice of Silvish...


  • Vadodara, Gujarat, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...


  • Vadodara, Gujarat, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 70,00,000

    Job OpportunityWe are seeking a highly motivated and experienced Customer Support Professional to provide exceptional customer satisfaction through effective communication and problem-solving.Key ResponsibilitiesResolve customer complaints and queries in a timely and professional manner.Maintain accurate records of customer interactions.Develop and deliver...