Business Operations Manager

1 month ago


Andheri, Maharashtra, India Neogrowth Credit Full time
Job Overview

We are seeking a highly skilled Assistant Manager to join our team at Neogrowth Credit. This role will be responsible for supporting the management team in achieving business objectives, ensuring company policies are adhered to, and providing exceptional customer service.

Key Responsibilities:
  • Policy Compliance: Ensure all team members are aware of and adhere to company policies and procedures.
  • Profit Optimization: Collaborate with the management team to identify areas for cost reduction and implement strategies to optimize profits.
  • Employee Development: Assist in the hiring, training, and development of new employees to ensure they have the skills and knowledge required to excel in their roles.
  • Customer Satisfaction: Resolve customer complaints in a timely and professional manner, ensuring their issues are addressed to their satisfaction.
  • Leadership and Direction: Provide guidance and support to all employees, promoting a positive and productive work environment.
  • Product Quality: Ensure that all products meet the required standards of quality and availability.
  • Performance Reviews: Assist in preparing and presenting employee reviews, providing constructive feedback and suggestions for improvement.
Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a strong understanding of business operations and management principles.



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