Guest Service Associate
2 weeks ago
Job Summary: We are seeking a highly skilled Guest Service Associate to join our team at AccorHotel.
Key Responsibilities:
- Provide exceptional guest service by meeting and exceeding customer expectations.
- Ensure seamless coordination with all hotel departments to maximize productivity and guest satisfaction.
- Identify opportunities to promote hotel facilities and maximize sales through effective communication and problem-solving skills.
- Respond to customer queries and resolve issues in a timely and efficient manner.
- Ensure accurate and timely posting of charges and maintain control of guest and hotel accounts.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and conflict resolution skills.
- Ability to work effectively in a team environment.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application.
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