Guest Service Associate

4 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

Job Summary:

We are seeking a skilled Guest Service Associate to join our team at AccorHotel. As a key member of our front office department, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Ensure that all guests receive a warm and welcoming experience, meeting and exceeding their expectations.
  • Welcome guests as per our established standards, creating a positive first impression.
  • Identify and address any matters that may impact the interests of AccorHotel, bringing them to the attention of management.
  • Facilitate the smooth functioning of the front office department, overseeing its operations as needed and as mandated by the General Manager.

Requirements:

Experience: Fresher or 12 years of experience in a similar role.

Degree: Hotel Management degree.

Work Type: Full-time.

Remote Work: No.



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