Senior Property Operations Coordinator

1 day ago

Delhi, Delhi, India beBeeFacilityManagement Full time ₹ 9,00,000 - ₹ 12,00,000
Site Operations Manager

We are seeking a highly skilled Site Operations Manager to oversee all property management services at the site. This role is responsible for ensuring smooth and efficient facility operations by leveraging innovation and technology.

This position is key in managing client relationships, vendors, and teams, overseeing team development and financial controls, daily site maintenance, and emergency response.

  • Team Management:
  • Guide, groom, develop, and support on-site manpower to ensure they are equipped to face challenges.
  • Play a major role in manpower planning and the hiring process for the site.
  • Ensure proper teamwork for all facilities.
  • Facilitate the implementation of health and life safety regulations.
  • Financial Oversight:
  • Formulate suitable budgeting controls and monitor SLAs & KPIs for effective service delivery.
  • Oversee all vendor quotations and invoices.
  • Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
  • Ensure proper sign-offs for attendance and all required details for cost sheet submission.
  • Assist in creating the annual budget for site operations and formulating effective management strategies.
  • Operations and Maintenance:
  • Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services.
  • Ensure a robust complaint management process is in place and meticulously followed.
  • Resolve emergency maintenance matters with urgency.
  • Implement business continuity plans.
  • Reporting and Documentation:
  • Ensure data (hard and soft copy), emails, and client files are reviewed and updated.
  • Create and submit regular reports on site operations and maintenance.
  • Work closely with regional, head office, and subject matter expert teams to ensure compliance with regulatory requirements.
  • Communication and Relationship Management:
  • Deal with occupant queries in verbal or written form.
  • Communicate and circulate information to occupants and authorities on operational complications.
  • Maintain an exemplary relationship with projects, consultants, contractors, government agencies, and statutory bodies.

Qualifications:

  • A Degree or Diploma in Electrical, Mechanical, Civil, or an equivalent field.
  • A minimum of 7 to 8 years of work experience in the Facility Industry, Real Estate, Hotel, or Construction Industry.
  • Experience in commercial sites is preferred.

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