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Operations Database Specialist

1 month ago

Thrissur, Kerala, India NielsenIQ Full time
Job Description

We are seeking a highly skilled Operations Database Specialist to join our team as a Data Insights Partner. This role will be responsible for coordinating and executing quality database maintenance, leading issue inquiry triage and resolution, and managing ongoing manufacturer database maintenance quality and scoping of change requests.

Responsibilities:
  • Database Maintenance and Quality
    • Scope and prototype change requests for custom databases.
    • Review new item reports and ensure items are placed as per client DB standards.
    • Maintain client database and category guidebooks.
  • Customer Communication and Support
    • Communicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.
    • Assist in the coding of new items and creating custom database market orders.
    • Conduct database validation exercises for new product, market, and fact additions, as well as data inquiry corrections.
    • Serve as the end-to-end owner of client inquiries related to database services and feasibility, product coding, and data quality (excluding coverage and methodology).
  • Collaboration and Problem-Solving
    • Collaborate with cross-functional operations and technology teams to resolve client inquiries and provide input into client health tracking metrics.
    • Work with the Extract team to understand extract challenges and re-run needs.
    ,