Application Support Specialist

2 days ago


Thrissur, India Talent Toppers Full time

About the Company - Our Client is looking for a Senior Systems Engineer to be part of their growing B2B Commercial Development team. As a Senior Systems Engineer, you will be responsible for the delivery of key business capabilities and technology solutions of services/applications with deep focus on production operations, capacity planning and performance management. Ability to solve complex problems, provide technical solutions, identify improvements and work on implementing your recommendations and collaborate well with other IT teams and business partners will be the key qualities.



About the Role - Collaborate with Development teams to continuously improve products, including planning, testing, staging and deployment. Support new features, scaling, automation and self-healing processes for sites and systems. Identify and Implement code/configuration changes to improve performance and reliability as necessary. Work with Onsite team to hand over the tasks and reviewing the deliverables. Advocate for top-notch design standards and lead process improvements in collaboration with architects and Application Engineers. Coordinate with product owners and business partners to address the Business problems and document them as needed. Delegate work to other less experienced engineers and provide coaching/mentorship. Able to perform tasks with little or no technical supervision with solid problem solving, domain technical and analytical skills.



Responsibilities



  • Collaborate with Development teams to continuously improve products, including planning, testing, staging and deployment.
  • Support new features, scaling, automation and self-healing processes for sites and systems
  • Identify and Implement code/configuration changes to improve performance and reliability as necessary
  • Work with Onsite team to hand over the tasks and reviewing the deliverables.
  • Advocate for top-notch design standards and lead process improvements in collaboration with architects and Application Engineers
  • Coordinate with product owners and business partners to address the Business problems and document them as needed.
  • Delegate work to other less experienced engineers and provide coaching/mentorship
  • Able to perform tasks with little or no technical supervision with solid problem solving, domain technical and analytical skills


Qualifications -



  • Bachelor’s degree in computer science, MIS, Computer Engineering, or closely related required.
  • Hands on ATG framework is must and having knowledge on BCC is preferred.
  • Requires 10 to 12 years of experience in the role of a Software Engineer or similar utilizing Java, Spring, ATG, Linux/Unix, RDBMS is a must.
  • Experience in Spring Boot, WebLogic, Apache/Nginx is highly preferred.
  • Experience in developing/Supporting high volume applications.
  • Experience with monitoring tools (DynaTrace, Splunk, ELK, APM, etc.) is must.
  • Experience with scripting (Shell, Python etc.) and good understanding of Unix/Linux is preferred.
  • Ability to quickly troubleshoot critical production issues spanning applications/infrastructure and tune high volume online applications.
  • Hands on experience using version control tools such as Git or similar is must.
  • Previous experience in working on an Agile team is a desired.
  • Strong ability to collaborate and openly communicate cross-functionally, particularly with Operations teams.
  • Release Automation Engineering experience working with tools such as Jenkins, Jira, Puppet is preferred.
  • Experience in web application development and implementing high level designs for IT solutions.
  • Familiarity or experience in frontend and backend application development and troubleshooting.



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