Application Support Executive

6 months ago


Thrissur Kerala, India LucidPlus IT Solutions LLP Full time

Job description:

- SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.

Key Responsibilities:

- Develop and refine support processes for improved customer experience.
- Generate reports with specific KPIs on team activities.
- Ensure comprehensive logging of customer interactions for analysis.
- Maintain technical documents and resolve technical issues.
- Assist with systems integration.

Desired Skills:

- Strong communication skills, both verbal and written, Mandatory - English & Malayalam.
- 3+ year of working experience in a Tech Support.
- Proficiency in technical problem-solving.
- Ability to multitask and manage time efficiently.
- Willingness to learn complex software tools.
- Strong analytical thinking and problem-solving skills.
- Experience in customer support across various channels.

Soft skills:

- Motivated, good problem-solving, excellent communication, and management abilities.
- Familiarity with service tools like Jira, Service Now, Zoho, HESK, or similar platforms.

Work Model: Infopark Thrissur - WFO and Rotational Shift

Pay: ₹8,086.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Weekend availability

Shift:

- Night shift
- Rotational shift

Application Question(s):

- Will you be able to commute to Thrissur office or relocate?

**Experience**:

- total work: 3 years (preferred)

Work Location: In person



  • Thrissur, India Talent Toppers Full time

    About the Company - Our Client is looking for a Senior Systems Engineer to be part of their growing B2B Commercial Development team. As a Senior Systems Engineer, you will be responsible for the delivery of key business capabilities and technology solutions of services/applications with deep focus on production operations, capacity planning and performance...


  • Thrissur, Kerala, India Brilfox Full time

    Urgently looking for a Customer Support Executive in Kuttanellur, Thrissur - Should have experience in target based work - Salary: 15k to 20k - Time: 9am to 5:30pm For more details please contact 7902478990 Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person **Speak with the employer** +91 7902478990


  • Thrissur, Kerala, India Ashlyn Chemunnoor Instruments Pvt. Ltd. Full time

    Company: **The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment and purity testing machines across India. Designation: **Lead Management Executive** **Job Description**: Ø Receive and register customer enquiries Ø Route the enquiries to proper sales team and follow up for updates Ø Talk to...


  • Thrissur, Kerala, India Linen Trail, Kollara Enterprises Private Limited Full time

    Location: Ayyanthole, Thrissur **Responsibilities**: - Handle inquiries, complaints, and concerns in a calm, empathetic, and professional manner. - Coordinate with the Logistics Team:Work closely with the logistics team to ensure timely dispatch of orders. Monitor and track shipments, providing customers with up-to-date information on their order...


  • Thrissur, Kerala, India MILIEU GROUP Full time

    We are seeking a dedicated individuals to join our team as a Customer Support Executive. (Malayalam Voice Support) This is a work from home position. But need to attend screening in our office. **Requirements**: - Laptop & Wifi - Plustwo pass **Job Type**: Part-time Pay: ₹6,500.00 - ₹10,000.00 per month Work Location: Remote

  • Executive Assistant

    2 months ago


    Thrissur, Kerala, India Sitaram Ayurveda (P) Ltd Full time

    Executive Assistant to Dr. Vignesh Devraj, Director of Sitaram Ayurveda Key Responsibilities: -Administrative Support: Organize Dr. Vignesh’s schedule, coordinate meetings, and manage day-to-day communications. -Project Management: Oversee and track wellness projects, ensuring timely completion. -Meeting Documentation: Write detailed meeting minutes and...

  • Admin Executive

    6 months ago


    Thrissur, Kerala, India 90+ My Tuition App Full time

    **Admin Executive**: An Administration Executive is responsible for the overall student success and learning experience. An Admin Executive will be undertaking student's end to end activities such as registration process, attendance, report maintenance, growth analysis Etc. Admin Executives enjoys the scope of boundless growth opportunity and environment for...


  • Thrissur, Kerala, India Boche Tea Full time

    Job Title: Project Executive Field Operations Overview: As a Project Executive in Field Operations at Boche Tea, you will play a crucial role in executing various projects including franchise and kiosk setups. You will be responsible for ensuring the successful implementation of these projects, coordinating with various stakeholders, and ensuring adherence...

  • Front Office Executive

    6 months ago


    Thrissur, Kerala, India Yes Yes Roofs Full time

    We are looking for a self-motivated and results-oriented Front Office Executive to join our team at Yes Yes Roofs, a leading provider of Pre-Engineered Building Solutions. The person will play a key role in driving sales by generating leads, qualifying customers, and managing projects from conception to completion. **Responsibilities**: - Manage the...

  • Account Executive

    2 months ago


    Thrissur, Kerala, India Jobs and Talks Full time

    **Job Title**: Accounting Executive We are looking for a detail-oriented and organized Accounting Executive to join our team. The Accounting Executive will be responsible for managing financial transactions, ensuring accuracy in accounting records, and supporting financial reporting. This role is ideal for someone with a solid foundation in accounting...

  • Purchase Executive

    2 months ago


    Thrissur, Kerala, India Bandidos Pitstop Full time

    **JOB DESCRIPTION** **Brief Description** The position of **PURCHASE E**xecutive is a full-time job, **BANDIDOS **consider PURCHASE Executive who monitor the inventory, and maintain all the data in shape. **Tasks** **OUT OF STOCK IS OUT OF QUESTION** - Review Re-Order report on daily basis, - Generate Purchase Request Form and send for approval, -...

  • Front Office Executive

    6 months ago


    Thrissur, Kerala, India Yes Yes Roofs Full time

    We are looking for a professional and customer-focused Front Office Executive for our Head Office in Kuttanellur, Thrissur. **Responsibilities** - Welcome visitors and guests in a professional and courteous manner. - Answer phones, direct calls, and take accurate messages. - Manage the reception area, including maintaining a clean and professional...

  • Telesales Executive

    6 months ago


    Thrissur, Kerala, India Oromah international Full time

    We are hiring Telesales Executives for our Thrissur Office **Objectives of this role** - Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive - Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit - Foster strong relationships with existing...

  • Account Executive

    6 months ago


    Thrissur, Kerala, India MANAPPURAM JEWELLERS LIMITED Full time

    We are seeking a passionate Account Executive to help us grow our market presence. As an Account Executive at StarSales, you’ll be at the forefront of this transformative journey, managing and growing key accounts. You will be responsible for managing and expanding key client accounts. Leveraging your exceptional communication and strategic thinking...


  • Thrissur, Kerala, India DHC Gem Lab & Institute Pvt Ltd Full time

    Supporting the Front Office staff. - Support with inventory management. - Process business bills and receipts. - Office executive experience from prior employment. - Outstanding organisational abilities. - Understanding of Microsoft Office programs and computer operating systems. - The capacity to cooperate in a group. - Superior verbal and written...

  • Sales Executive

    2 months ago


    Thrissur, Kerala, India Sabari Distribution Pvt Ltd Full time

    Sales Executive Location : Trichur Salary : 15000-19000 TA,DA,Incentive,Leave Salary,Bonus Pay Graduate with own two Wheeler 1-2 year experience in fmcg sales Willingness to travel Pay: ₹15,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Compensation Package: - Performance bonus - Yearly...


  • Thrissur, Kerala, India IRISH EXPERT LLP Full time

    **Job Role** **Responsibilities** - Resolves service problems by clarifying the customer's complaint. - Handle customer inquiries related to refunds promptly and professionally. - Determining the cause of the problem. - Solution to solve the problem. - Expediting correction or adjustment. - Review refund requests and process them in accordance with company...


  • Thrissur, Kerala, India George Infra Private Limited Full time

    sales presentations and product demonstrations, as well as negotiating contracts with potential clients. - Generating leads. - Helping determine pricing schedules for quotes, promotions, and negotiations. - Preparing weekly and monthly reports. - Coordinating sales efforts with marketing programs - Answering client questions about credit terms, products,...

  • IT Support Executive

    2 months ago


    Calicut, Kerala, India Mark comprensive LLP Full time

    **Company: Mark Comprehensive LLP** **Position: IT Support Executive** **Location: Calicut, Kerala** **Type: Full-time** **Salary: 15000 - 20000** **Working Hours: 9:00 AM - 6:00 PM** **About Us**: Established in the Sultanate of Oman, Mark Comprehensive is a leading provider of diverse architectural products and services since its inception. Renowned...

  • Executive - Telecaller

    6 months ago


    Thrissur, Kerala, India Sai service private limited Full time

    We are Hiring Executive - Telecaller **Key Responsibilities** - Arranging data collection - insurance renewal data - Handling all Telephonic enquires - Attending Walking customers for their insurance enquiries - Renewal of policy for the customers - Take photos for break endorsement - Assisting Sales department if require - Follow up for new claims and...