IT Support
5 months ago
**IT Support - Jewellery Business**
**Location : Thrissur and Palakkad**
**## Job Description**
**## Responsibilities**
1. **Provide IT Support**: Respond to IT issues; hardware maintenance, software, networking, etc.
2. **System Maintenance**: Ensure systems are updated and running efficiently. Manage system backups, security, and firewalls.
3. **User Support**: Assist staff with the installation, configuration, and ongoing usability of system hardware and software.
4. **Troubleshooting**: Troubleshoot hardware and software issues in person, remotely, or via phone.
**## Qualifications**
1. **Education**: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
2. **Experience**: 1+ years of IT Support experience.
3. **Communication Skills**: Exceptional ability to provide technical support and resolve queries.
4. **Problem-Solving Skills**: Ability to diagnose and troubleshoot basic technical issues.
**## Additional Information**
The IT Support Specialist will also be responsible for assisting with the implementation and maintenance of our e-commerce platform and ensuring the security of digital assets. Experience in the jewellery industry is a plus but not required.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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