
Technical Troubleshooter
2 weeks ago
Specialist
We are seeking a skilled professional to fill this Specialist role.
The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to type at a speed of 30-50 words per minute.
The successful Specialist will have experience in technical troubleshooting for Google Workspace (GWS) with a strong understanding of industry-standard ticketing tools and ITIL Framework. Holding an Associate Google Workspace Administrator certification is preferred.
This role requires flexibility with night shifts and rotation shifts, with a minimum of 15 years of regular education and registered EPs. The right candidate will be able to work efficiently in Record to Report Process and have good knowledge of MS Office Word, Excel, and PowerPoint.
- Excellent communication skills
- Good typing speed
- Experience in technical troubleshooting for Google Workspace (GWS)
- Knowledge of industry-standard ticketing tools and ITIL Framework
- Associate Google Workspace Administrator certification (preferred)
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