
Desk Support Specialist
2 weeks ago
We are seeking a highly skilled Service Desk Analyst to join our team.
This is a challenging role that requires strong technical skills, excellent communication abilities and a passion for delivering exceptional customer service.
The successful candidate will be responsible for:
- Managing IT Incidents: Logging, tracking and resolving IT issues using Manage Engine and ADX tools.
- Data Management: Maintaining HP warranty call tracker in ADX, ensuring SLA compliance and generating management reports.
- Procurement and Vendor Coordination: Obtaining hardware quotations, coordinating approvals and processing POs.
The ideal candidate will have:
- A minimum of 2 years experience in IT support.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
We offer a competitive salary and benefits package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Help Desk Technical Support Role
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job OverviewWe are seeking a Help Desk Specialist to join our organization. The ideal candidate will be responsible for providing technical support to clients via phone, email, and chat.The successful candidate will have excellent communication skills, be highly organized, and be able to work in a fast-paced environment.Provide end-to-end technical support...
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Level 2 Technical Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeSupport Full time ₹ 12,00,000 - ₹ 18,00,000Job Title: Help Desk SpecialistThis highly dynamic and fast-paced role requires a skilled IT professional to provide level 2 support for devices across various environments. The ideal candidate will have strong troubleshooting skills, excellent communication skills, and the ability to work in a 24x7 support environment.
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IT Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000IT Service Desk EngineerWe are seeking a highly motivated and customer-focused IT Service Desk Engineer to join our team.Job OverviewThe IT Service Desk Engineer will be the first point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and...
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Technical Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Technical Support SpecialistAbout the RoleThis is a challenging and rewarding role for an experienced technical support specialist. You will be working closely with customers to resolve their technical queries in a timely and professional manner.We are looking for someone who has excellent communication skills, both written and verbal, and is able...
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IT Operations Support Manager
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeLeadership Full time ₹ 13,00,000 - ₹ 17,00,000Job SummaryThe Information Technology Help Desk Supervisor position provides frontline oversight for a team of support specialists delivering 24x7 assistance to users across the firm.This role plays a critical leadership part in the daily operations, guiding performance, supporting escalation management, and upholding service delivery standards that drive...
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Senior IT Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeITSupport Full time ₹ 10,00,000 - ₹ 15,00,000Job Title: Senior IT Support SpecialistWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team. As a key member of our technical support group, you will play a pivotal role in delivering exceptional service to our global user base.Key Responsibilities:Provide timely and effective support to users via phone, email, and...
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Technical Customer Support Lead
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Job OverviewTechnical Support Professional with a strong customer focus.About the PositionThis is a senior-level role requiring leadership skills and analytical abilities to oversee technical customer support operations.Key ResponsibilitiesManage a team of technical customer support specialists to ensure timely and effective issue resolution.Develop...
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Senior IT Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeHelpDesk Full time ₹ 12,00,000 - ₹ 15,00,000Job Overview\This is a fantastic opportunity for a skilled Help Desk Technician to join our growing IT team.\As a senior member of the team, you will be responsible for providing exceptional support to our wider business, including testing and maintenance of their software and implementing IT systems and applications.\Key responsibilities...
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Front Desk Ambassador
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Job OverviewWe are seeking a dynamic and personable Guest Relationship Specialist to join our team. This individual will be the first point of contact for clients and visitors, ensuring a professional and engaging experience.Key ResponsibilitiesGreet and welcome visitors, clients, and prospective buyersHandle front desk operations, including walk-in...
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Global Support Operations Manager
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeLeader Full time ₹ 1,75,18,400 - ₹ 2,51,17,600Job Summary:">The IT Service Desk Manager oversees the global 24x7 Service Desk, ensuring high-quality support for users worldwide. This leader transforms the Service Desk into a proactive support function that minimizes disruption and fosters trust through every interaction.">Reporting to the Director of End User Services & Solutions, this manager partners...