Front Desk Ambassador

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

Job Overview

We are seeking a dynamic and personable Guest Relationship Specialist to join our team. This individual will be the first point of contact for clients and visitors, ensuring a professional and engaging experience.

Key Responsibilities

  • Greet and welcome visitors, clients, and prospective buyers
  • Handle front desk operations, including walk-in inquiries and appointment scheduling
  • Assist sales teams in managing customer interactions and follow-ups
  • Coordinate with internal teams to ensure seamless client experiences
  • Manage client feedback, queries, and escalate issues for quick resolution

Required Skills & Qualifications

  • Excellent communication and interpersonal skills (English & Hindi)
  • Pleasant personality, confident, and customer service oriented
  • Ability to handle client interactions with professionalism and empathy
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook)

Benefits

A graduate degree in Hospitality, Business Administration, or any discipline is required. Prior experience as a Guest Relations Executive / Front Office Executive / Customer Service Executive is an advantage.



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