
Front Desk Operations Manager
2 weeks ago
Reservations Executive Role Summary
This role involves overseeing the Central Reservation System, managing customer records and advance payments, and identifying opportunities to boost revenue.
Key Responsibilities:
- Develop and execute strategies for increasing sales and occupancy rates
- Build a robust customer database with accurate contact information and inquiry records
- Understand market trends and competitor analysis to drive informed decision-making
- Manage booking conversions and update sales records in real-time
Requirements:
- A minimum of 2-3 years of experience in front office/reservations with excellent communication skills
- Proficiency in Microsoft Office/Excel is mandatory for efficient record-keeping
Working Conditions:
- 6-day workweek from 10:00 AM to 7:00 PM with weekly offs on chosen days between Monday and Thursday
Personal and Professional Growth:
- The ability to take on more responsibilities and grow faster than in a traditional corporate environment
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